{"id":17857,"date":"2017-02-14T11:27:42","date_gmt":"2017-02-14T09:27:42","guid":{"rendered":"https:\/\/blog.basetis.com\/article_basic\/formaci-n-ditil-foundation\/"},"modified":"2024-03-12T13:42:22","modified_gmt":"2024-03-12T11:42:22","slug":"formaci-n-ditil-foundation","status":"publish","type":"article_basic","link":"https:\/\/blog.basetis.com\/es\/article_basic\/formaci-n-ditil-foundation\/","title":{"rendered":"Formaci\u00f3n de ITIL Foundation"},"content":{"rendered":"<p>Desp\u00faes de unas jornadas (intensas) de formaci\u00f3n ya nos han llegado los resultados&#8230;&nbsp;y s\u00f3n espectaculares! \u00a1Un 100% de aprobados! <strong>\u00a1Felicidades a todos!<\/strong><\/p>\n<p>A continuaci\u00f3n os hago un peque\u00f1o resumen de lo que \u00e9s ITIL y para qu\u00e9&nbsp;sirve.<br \/>\n&nbsp;<\/p>\n<h2><strong>\u00bfQu\u00e9 \u00e9s ITIL?<\/strong><\/h2>\n<p>ITIL, \u201cInformation Technology Infrastructure Library\u201d (en espa\u00f1ol algo as\u00ed como Biblioteca de Infraestructura de Tecnolog\u00edas de la Informaci\u00f3n), es un conjunto de <strong>buenas pr\u00e1cticas<\/strong> para la&nbsp; gesti\u00f3n de los servicios que prestan las tecnolog\u00edas de la informaci\u00f3n.<br \/>\n&nbsp;<\/p>\n<h2><strong>\u00bfPara qu\u00e9&nbsp;sirve?<\/strong><\/h2>\n<p>Acredita un conocimiento b\u00e1sico de ITIL en gesti\u00f3n de servicios de tecnolog\u00edas de la informaci\u00f3n y la comprensi\u00f3n de la terminolog\u00eda propia de ITIL, adem\u00e1s de ser un requisito indispensable para presentarnos a licitaciones de proyectos.<br \/>\n&nbsp;<\/p>\n<h2><strong>Un poco m\u00e1s de informaci\u00f3n<\/strong><\/h2>\n<p>Existen varios niveles de certificaci\u00f3n. Os&nbsp;los comento brevemente:<\/p>\n<ul>\n<li>\n<p><strong>ITIL Foundation.<\/strong>&nbsp;Es el nivel m\u00e1s b\u00e1sico y permite adquirir el conocimiento necesario sobre la terminolog\u00eda, estructura y conceptos b\u00e1sicos utilizados por el marco de trabajo de buenas pr\u00e1cticas de ITIL. Es condici\u00f3n obligatoria obtener esta certificaci\u00f3n para poder optar a las certificaciones superiores.<\/p>\n<\/li>\n<li>\n<p><strong>ITIL Practitioner.&nbsp;<\/strong>Al estar centrado en la Mejora Continua del Servicio, este nivel de certificaci\u00f3n de reciente creaci\u00f3n permitir\u00e1 a los candidatos adquirir las capacidades y habilidades necesarias para aplicar los conceptos de ITIL&nbsp;en su organizaci\u00f3n y llevar a cabo con \u00e9xito las iniciativas de mejora requeridas en la misma.<\/p>\n<\/li>\n<li>\n<p><strong>ITIL Expert.<\/strong>&nbsp;Nivel dirigido a todas aquellas personas que habiendo obtenido la certificaci\u00f3n ITIL Fundamentos, est\u00e1n interesadas en demostrar un nivel superior de conocimientos de ITIL\u00ae en su conjunto.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p><strong>ITIL Master.&nbsp;<\/strong>Corresponde al m\u00e1ximo nivel en la carrera de Gesti\u00f3n de Servicios de ITIL. Esta certificaci\u00f3n se obtiene en base a m\u00e9ritos profesionales, para profesionales Expert que demuestren experiencia contrastada en la vida real en Gesti\u00f3n de Servicios de TI.<\/p>\n<\/li>\n<\/ul>\n<p>\nEn la actualidad, ITIL&nbsp;est\u00e1 en la versi\u00f3n ITIL&nbsp;V3 2011 y tiene&nbsp;un enfoque de Ciclo de Vida, que pasa por <strong>5 Fases:<\/strong><\/p>\n<p class=\"rteindent1\">1. <strong>Estrategia del Servicio<\/strong>: propone tratar la gesti\u00f3n de servicios no s\u00f3lo como una capacidad sino como un activo estrat\u00e9gico.<\/p>\n<p class=\"rteindent1\">2. <strong>Dise\u00f1o del Servicio<\/strong>: cubre los principios y m\u00e9todos necesarios para transformar los objetivos estrat\u00e9gicos en portafolios de servicios y activos.<\/p>\n<p class=\"rteindent1\">3. <strong>Transici\u00f3n del Servicio<\/strong>: cubre el proceso de transici\u00f3n para la implementaci\u00f3n de nuevos servicios o su mejora.<\/p>\n<p class=\"rteindent1\">4. <strong>Operaci\u00f3n del Servicio<\/strong>: cubre las mejores pr\u00e1cticas para la gesti\u00f3n del d\u00eda a d\u00eda en la operaci\u00f3n del servicio.<\/p>\n<p class=\"rteindent1\">5. <strong>Mejora Continua del Servicio<\/strong>: proporciona una gu\u00eda para la creaci\u00f3n y mantenimiento del valor ofrecido a los clientes a traces de un dise\u00f1o, transici\u00f3n y operaci\u00f3n del servicio optimizado.<\/p>\n<p>Cada una de estas fases se corresponde con un libro de ITIL.<\/p>\n<p>La imagen inferior muestra el esquema que nos hizo el profesor y que seguimos cada dia de curso.&nbsp;<br \/>\n&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-1247\" src=\"https:\/\/blog.basetis.com\/wp-content\/uploads\/2017\/02\/itil_bk.jpg\" alt=\"\" width=\"1074\" height=\"795\" \/><\/p>\n<h5 class=\"rteright\">Foto de cabecera: ITIL Foundation<br \/>\nFoto del cuerpo: Sergi Font \/ BaseTIS<\/h5>\n","protected":false},"excerpt":{"rendered":"<p>Desp\u00faes de unas jornadas (intensas) de formaci\u00f3n ya nos han llegado los resultados&#8230;&nbsp;y s\u00f3n espectaculares! \u00a1Un 100% de aprobados! \u00a1Felicidades a todos! A continuaci\u00f3n os hago un peque\u00f1o resumen de lo que \u00e9s ITIL y para qu\u00e9&nbsp;sirve. &nbsp; \u00bfQu\u00e9 \u00e9s ITIL? ITIL, \u201cInformation Technology Infrastructure Library\u201d (en espa\u00f1ol algo as\u00ed como Biblioteca de Infraestructura de [&hellip;]<\/p>\n","protected":false},"author":843,"featured_media":1244,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"","template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1561],"tags":[1650,1709,1813],"etiquetes":[],"categorias":[],"class_list":["post-17857","article_basic","type-article_basic","status-publish","format-standard","has-post-thumbnail","hentry","category-empresa","tag-formacion","tag-itil","tag-open"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Formaci\u00f3n de ITIL Foundation - Basetis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.basetis.com\/es\/article_basic\/formaci-n-ditil-foundation\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Formaci\u00f3n de ITIL Foundation - Basetis\" \/>\n<meta property=\"og:description\" content=\"Desp\u00faes de unas jornadas (intensas) de formaci\u00f3n ya nos han llegado los resultados&#8230;&nbsp;y s\u00f3n espectaculares! \u00a1Un 100% de aprobados! \u00a1Felicidades a todos! 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